Privacy Policy

This privacy policy is produced in accordance with the General Data Protection Regulation (GDPR). It explains how we collect and use personal information about you when you use this website or when you have a relationship with us.

1. Who we are

Kingsbridge Corporate Solutions Limited (“We”, "Kingsbridge", "the Firm" or "the Company") is an independent professional services practice specialising in business recovery, turnaround and formal insolvency.

We are committed to ensuring that your privacy is protected. Should we hold certain information by which you can be identified then you can be assured that it will only be used in accordance with this privacy policy.

When providing professional services, we are a Data Controller and are, therefore, responsible for complying with GDPR in respect of certain personal data we process when providing those services.  We are also a Data Processor when acting as agent for our corporate clients. In those circumstances our client is the Data Controller. As our clients’ agent we may receive and process personal data in respect of which our client is Data Controller.

 

2. What personal information we collect

The information which we collect about you is dependent upon the nature of your relationship with us:

The table below explains what information we may hold about you whether if you are our client personally, if you are a director or shareholder of a client of ours which is a company or if you are an employee, a supplier or a customer of one of our clients.

 

3. Where we collect personal information from

The table below lists the source(s) of personal information we collect depending on the nature of your relationship with us.

 

4. How we use your personal information

We collect, hold and process data to enable us to provide professional services to our clients, including where our Insolvency Practitioners (“IPs”) act as Administrator, Receiver, Liquidator, Supervisor or Trustee in relation to insolvency proceedings.

We may require such data to perform our obligations under a contract between us and our client. Alternatively, in providing our services we may have a legitimate interest in the data we hold, or we may be required to collect such data to comply with a legal obligation.

The legal basis for processing your data depending on the nature of your relationship with us is shown in the table below.

 

5. Who we share your personal information with

Your data may be held securely by organisations with which we contract to store data in electronic form or store data in the form of physical files or storage media.

Your data may also be securely processed on our behalf by organisations with which we contract to provide services such as identity verification, asset valuation and disposal, accountancy, payroll and the processing of claims by employees of insolvent entities.

It may be necessary to disclose limited personal data when our IPs are acting on behalf of clients in relation to the disposal or sale of a client’s business or assets.

We may also be required to share your data with government agencies, the Courts, professional regulators or to other third parties in compliance with legal or regulatory obligations.

 

6. How long we keep your personal information for

We will only keep your data for as long as it is necessary for us to fulfil our contractual, legal or professional obligations. When we are no longer required to keep your data, or it is no longer considered necessary your data will be deleted or securely destroyed.

 

7. Holding personal information outside the European Union

We do not intend to transfer your personal information outside the European Union.

 

8. Using our website

What we collect

We may collect the following information:

• Name and job title.
• Contact information including email address.
• Demographic information such as postcode, preferences and interests.
• Other information relevant to customer surveys and/or offers.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. 
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. By continuing to use this site you agree to a file being added. This site uses cookies to anonymously analyse web traffic and to allow users to log into the member areas.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to visitors’ needs. We only use this information for statistical analysis.

Cookies set by our website are:

We use exp_cookies_allow, exp_cookies_accepted or exp_cookies_declined to track and respect your choices. Around all our websites we use cookies to remember where you are and to help and protect you.

We use exp_last_activity so every time the page is reloaded the last activity is set to the current date and time. It is used to determine form or login expiry. This is essential for logged in users to record their data and not lose it as it is being input. The expiry time 12 months.

exp_last_visit sets the date and time that the you last visited the site. Affects guests and logged in users. The expiry time is 12 months.

exp_tracker tracks the last 5 pages you viewed and is used primarily for redirection after some actions on the site ie moving back to pages. This affects guests and logged in users. This cookie expires when you leave the site.

We also use exp_csrf_token. This cookie protects against Cross Site Request Forgery (CSRF). A CSRF attack forces a logged-on victim’s browser to send a forged HTTP request, including the victim’s session cookie and any other automatically included authentication information, to a vulnerable web application. It expires from your computer after one hour.

exp_stashid generates a unique ID that relates to session values that determine the current state of the website and any actions you have performed. Expiry time: session.

Google Analytics

We use Google Analytics to collect standard internet log information such as patterns of visitor behaviour so that we can identify for instance the number of visitors to a specific page and so improve the navigation and layout of our website. This information is not collected in a way which allows us to identify any individual.

Cookies set by Google Analytics are:

_ga – Used to distinguish users. Expires after 2 years.

_gid – Used to distinguish users. Expires after 24 hours.

_gat_UA-######## – Used to throttle request rate. Expires after 1 minute.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

manage your cookie preferences here

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate whether or not you wish to receive future contact from us
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

 

9. Your rights

Under GDPR you have the following rights:

The right to be informed

You have the right to be informed about the collection and use of your personal data. This Policy gives you this information.

The right of access

You have the right to request a copy of the personal information about you that we hold. 

The right to rectification

You have the right to have inaccurate personal data about you that we hold corrected or completed if it is incomplete.

The right to erasure

In certain circumstances you have the right to have personal data about you that we hold erased.

The right to restrict processing

In certain circumstances you have the right to request the restrict the processing of personal data about you that we hold.

The right to data portability

This right allows individuals to obtain and reuse their personal data for their own purposes across different services.

The right to object

You have the right to object to the processing of your personal data in certain circumstances.

Rights in relation to automated decision making and profiling

If we were to make decisions solely by automated means GDPR gives you certain rights. We do not use automated decision-making techniques.

Details of how you may contact us if you wish to exercise any of these rights are given below.

 

10. Changes to our privacy policy

We regularly review this privacy policy and will place any updates on this website. 

This privacy policy was last updated on 25 May 2018.

 

Contact information and further advice

We can be contacted at:

 

Kingsbridge Corporate Solutions Limited

1st Floor Lowgate House

Lowgate

Hull HU1 1EL

 

Telephone: 01482 337500

Email: enquiries@kingsbrigecs.com

 

Our Director with responsibility for Data Protection is Sarah Burge.

 

11. Complaints

We seek to resolve directly all complaints about how we handle personal information, but you also have the right to lodge a complaint with the Information Commissioner's Office, whose contact details are as follows:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone - 0303 123 1113 (local rate) or 01625 545 745

Website - https://ico.org.uk/concerns

 

The Collection, Sources and Uses of Personal Data by Kingsbridge Corporate Solutions

About You	Data Held	The Source of Data	The Use of Data
Our client	Name Address Telephone numbers Email address Date of Birth National Insurance Number Other personal details contained in documentation you may provide to us (e.g. your passport, driving licence or other identity documentation) and information received from credit reference agencies to identify you and to enable us to comply with anti-money laundering and terrorist financing legislation. Audio of recorded telephone conference calls	You Third parties acting on your instructions The Insolvency Service Publicly available sources Credit reference agencies who provide us with information to verify your identity. We use the services of TransUnion International UK Limited whose privacy policy may be viewed at:https://www.transunion.co.uk/legal-information/bureau-privacy-notice  Recorded telephone conference calls in which you may participate	The performance of a contract between us The performance of our duties as IPs To comply with legal obligations, regulation or professional practice To enable us to verify your identity your data may be shared with credit reference agencies. We use the services of TransUnion International UK Limited whose privacy policy may be viewed at:https://www.transunion.co.uk/legal-information/bureau-privacy-notice In our legitimate interests
A client’s company director or shareholder	Name Address Telephone numbers Email address National Insurance Number Date of Birth Other personal details contained in documentation you may provide to us (e.g. your passport, driving licence or other identity documentation) and information received from credit reference agencies to identify you and to enable us to comply with anti-money laundering and terrorist financing legislation. Audio of recorded telephone conference calls	Our client Third parties acting on our client’s instructions The Insolvency Service Publicly available sources Credit reference agencies who provide us with information to verify your identity. We use the services of TransUnion International UK Limited whose privacy policy may be viewed at:https://www.transunion.co.uk/legal-information/bureau-privacy-notice Recorded telephone conference calls in which you may participate	The performance of a contract between us and our client The performance of our duties as IPs To enable us to verify the identity of our clients, their managers and owners To comply with legal obligations, regulation or professional practice To enable us to verify your identity your data may be shared with credit reference agencies. We use the services of TransUnion International UK Limited whose privacy policy may be viewed at:https://www.transunion.co.uk/legal-information/bureau-privacy-notice In our legitimate interests
A client’s customer/debtor	Name Address Telephone numbers Email address	Our client Third parties acting on our client’s instructions The Insolvency Service Publicly available sources	The performance of our duties as IPs In our legitimate interests
A client’s supplier / creditor	Name Address Telephone numbers Email address Audio of recorded telephone conference calls	Our client Third parties acting on our client’s instructions The Insolvency Service Publicly available sources Recorded telephone conference calls in which you may participate	The performance of our duties as IPs To comply with legal obligations, regulation or professional practice In our legitimate interests
A client’s employee	Name Address Gender Telephone numbers Email address Date of Birth National Insurance Number Pay details	Our client Third parties acting on our client’s instructions The Insolvency Service	The performance of our duties as IPs To comply with legal obligations, regulation or professional practice In our legitimate interests